Question 1

Do you only clean Airbnb and short-stay properties?

Accepted Answer

Yes. Air Ready Stays is built specifically around short-stay turnovers rather than general residential cleaning. Our process is designed around checkout, check-in, linen, presentation, reporting and getting the property ready for the next guest.

Question 2

What is included in an ARS turnover?

Accepted Answer

The setup can include turnover cleaning, linen and laundry, guest essentials and restocking, final walkthroughs, ARS quality control, maintenance reporting and selected basic property-support services. The exact inclusions are agreed for each property or portfolio.

Question 3

Can Air Ready Stays provide linen?

Accepted Answer

Yes. We can include linen and laundry as part of the turnover setup, including guest-ready bed linen, towels, bath mats and other property-specific linen requirements.

Question 4

Do you provide guest essentials and consumables?

Accepted Answer

Yes. Guest essentials such as toiletries, kitchen basics and everyday consumables can be supplied, checked and replenished between stays so the property is consistently prepared for arrival.

Question 5

Does every turnover go through quality control?

Accepted Answer

Quality control is a core part of the ARS process. Completed turnovers move through a final check before the property is treated as guest-ready, with rectification raised when something needs attention.

Question 6

Can you help with maintenance issues?

Accepted Answer

We can handle appropriate minor, non-licensed maintenance tasks and report issues found during a turnover. Electrical, plumbing, structural or other regulated work should be completed by the relevant qualified trade.

Question 7

Do you offer garden or pool care?

Accepted Answer

Light garden tidy-ups, outdoor presentation and basic pool care can be included where suitable. Specialist landscaping, pool servicing and repairs remain outside the standard turnover scope and can be flagged to the host.

Question 8

What areas of the Gold Coast do you service?

Accepted Answer

ARS supports short-stay properties across the Gold Coast, including key areas such as Surfers Paradise, Broadbeach, Main Beach, Southport and Burleigh Heads. Send us the property location and we can confirm the right setup.

Question 9

Can you work with hosts who have multiple properties?

Accepted Answer

Yes. ARS can support individual hosts, growing portfolios and property-management clients. The operating setup can be tailored around the number of properties, turnover volume and service requirements.

Question 10

How is pricing worked out?

Accepted Answer

Pricing is tailored to the property size, location, turnover requirements, linen setup, service inclusions and expected volume. The quickest way to get accurate pricing is to send through a quote request with the property details.

Question 11

Do you handle same-day guest changeovers?

Accepted Answer

Yes. Same-day changeovers are central to short-stay operations. Turnovers are planned around checkout, access and the next check-in so the team is working to the actual guest-arrival deadline.

Question 12

How do I get started with Air Ready Stays?

Accepted Answer

Submit a quote request with your property location, size, turnover volume and the services you need. We will use those details to put together the right ARS turnover setup for the property or portfolio.

Everything hosts usually want to know before we start.

Questions about working with ARS.

Tell us about the property.